NOTICE. As of January 1, 2018 guard.me International Insurance will be the health care provider for international students at VIU.

All international students are required by law to have medical insurance while studying in British Columbia. Health care services in Canada can be very expensive and it is mandatory to have insurance coverage. A standard visit to the emergency room at a British Columbia hospital costs $750 PLUS charges for additional tests. It is the student's responsibility to have adequate medical insurance while in Canada. Students who do not have medical insurance will not be eligible for services from Vancouver Island University.  All new VIU international students will be registered in the guard.me@ VIU health insurance plan. To learn more about the plan benefits and services, please see guard.me International Insurance. This is a mandatory program and enrollment is automatic. Once enrolled in the plan, you will receive your guard.me ID Card by email. Please print this card and keep it with you at all times.

What Type of Medical Insurance do You Need?

Who am I?

Do You Have a Medical Question?

Talk to a Nurse 24 hours a day, 7 days a week Toll Free: 8.1.1 or 604.215.8110

HealthLinkBC Translation Services Available in 30 Languages

- If you currently insured under the guard.me VIU health plan, go to guard.me International Insurance to find the many ways in which you can contact guard.me. Students currently insured under the guard.me plan also have free 24/7/365 access to mobile.doctor by contacting the Assistance Line number on your guard.me ID Card.

Where Should You Go if You are Sick?

In Canada, people go to walk-in clinics NOT THE HOSPITAL for most illnesses.
Hospitals are for serious emergencies only.

If you have a sore throat, cough, stomach upset/pain/vomiting, headaches, cold/flu, rash, sore ear/eye/mouth/hand/foot, back pain, bladder/kidney/sinus infection, etc. Then visit a walk-in clinic (see the list below) and a doctor will see you.  If you need to visit the Emergency Room at the hospital, the doctor will tell you.

If you have an emergency such as broken bones or serious injuries then go directly to the Emergency Department at:
Nanaimo Regional General Hospital
1200 Dufferin Crescent, Nanaimo
 
Phone: 250.755.7691

If you have a life threatening condition call 911

VIU Health & Wellness Centre

Located in the VIU Nanaimo Campus See the VIU Health and Wellness Centre for more information.
Spring & Summer Hours: Monday to Friday 9.00 am to 3.00 pm
Appointments are FREE for all VIU students. For an appointment Call: 250.740.6620
Located in Building 200. Map of the VIU Nanaimo Campus.

Walk-In Medical Clinics

Below is a list of Walk-In medical clinics in Nanaimo.
For Walk-In hours:  phone the clinic or see their website. Hours may change.
Many clinics also offer regular day-time visits that require an appointment.

North Nanaimo

North Town Centre - North Nanaimo Medical Clinic
Unit 195 4750 Rutherford Road, Nanaimo
Phone: 250.585.7100
Wellness Desk: 250.729.4969
Monday – Friday: Daytime Walk-in Hours

Woodgrove Mall - Wal-Mart Clinic
6631 Island Hwy N., Nanaimo, (beside entrance to Wal-Mart)
Phone: 250.244.4740 
Monday – Friday: Afternoon Walk-in Hours

Caledonian Clinic (2 locations) - Brickyard Road Location
6010 Brickyard Road, Nanaimo
Phone: 250.390.5200 
Monday-Friday: Daytime & Evening Walk-In Hours
Saturday - Sunday: Daytime Walk-In Hours
Statutory Holidays: Closed

South Nanaimo

Caledonian Clinic (2 locations) - Campbell Street Location

340 Campbell Street, Nanaimo 

Phone: 250.753.320
Monday-Friday: Daytime & Evening Walk-In Hours
Saturday - Sunday: Daytime Walk-In Hours
Statutory Holidays: Open Mornings

Townsite Medical Clinic

512 Campbell Street, Nanaimo
Phone: 250.753.5665
Call for an Appointment. Tell them that you are a VIU student 

Port Place Shopping Centre - Medical Arts Centre 
650 S. Terminal Ave, Unit 30, Nanaimo, (Near London Drugs)
 Phone: 250.753.3431 
Monday-Friday: Daytime and Evening Walk-In Hours
Saturday - Sunday: Daytime Walk-In Hours
Statutory Holidays: Closed

Traveling to Another Country?

If you plan to leave Canada for any period of time, please contact your medical insurance carrier to verify your coverage. Your current medical insurance may not be adequate to cover all, or any expenses incurred outside Canada.

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