International Ready, Set, Go - Launchpad to Success at VIU! Pre-arrival guide

Congratulations, if you have landed in this page is probable because you have been accepted to VIU!

At VIU, we want to help students to be as successful as they can be. We have found that the more prepared students are, the more successful they can be. This online course is here to help you be more prepared for the realities of being a student at Vancouver Island University.

This course is intended for academic students.

This course contains information that will help you:

  • Learn more about what it means to be a student at VIU
  • Learn how to select, enroll and register in classes
  • Discover important services available to students at VIU
  • Increase your knowledge of Canadian Culture
  • Learn about the challenges and opportunities involved in moving from one culture to another
  • Become more prepared for your new life here at VIU

We’ve heard many stories from International Students over the years about common areas where they have struggled and what they wished they had known prior to coming here. We have created this interactive course to help you learn these things early, and feel supported.

VIU: it's a new language, it’s a new culture, it’s a new experience--use this course to learn what you need to make the most of your time here!

This online resource will help you with information about registration, planning your first semester, getting ready to come to VIU or learning what to expect as your first semester starts. This is a specific online resource for undergraduate international students at VIU including information on study permit/visa information, tips on coming to study in Canada, how to enroll or drop classes, etc.


How do I access this resource?

All International students are automatically enrolled in the International Ready, Set, Go - Launchpad to Success at VIU! course. When you login to VIULearn you should be able to see the course on your homepage.

If you have not logged into VIULearn yet, you will first need to create your Computer Account password. Once you have done so, you will be able to login to VIULearn by entering your student number (no spaces or dashes) into the Username field and your Computer Account password into the password field.

If you have logged into VIULearn but are not able to see the International Ready, Set, Go - Launchpad to Success at VIU! course, the course may have not been automatically pinned to your homepage. You can find steps on how to Find and Pin Courses in VIULearn on CIEL's website.

If you have searched for the course in the course selector and are still not able to access it or have any other questions about this course, please email Enrique Chacon at for further assistance.

If you have never used VIULearn, you can check out CIEL's support resources on their website. There are step by step instructions on how to do some of the common tasks your instructors may ask for you to complete during your studies here at VIU, such as accessing content, submitting assignments and quizzes, and more.

Technical Assistance and Support

If you need any assistance with VIULearn, send an email to If you need assistance with your VIU Student Computer Account, send an email to These emails are monitored 9 am - 4 pm Monday to Friday.